Terms and Conditions

Welcome to Zimcupid. By accessing or using the Platform, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use the Platform.

1. Eligibility and Age Requirement

By using ZimCupid, you confirm that:

1. You are at least 18 years old or the legal age of majority in your jurisdiction.
2. You are legally permitted to use dating and social networking services under applicable laws.
3. Any information you provide during registration, including your date of birth, is accurate and truthful.
4. Users under the age of 18 are strictly prohibited from registering, accessing, or using the Platform.
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• As part of the registration process, users may be required to:
• Enter their date of birth; and/or
• Confirm via checkbox that they are 18 years of age or older.
• ZimCupid reserves the right to suspend or terminate accounts suspected of belonging to individuals under 18 years old.
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2. Account Responsibility

You are responsible for maintaining the confidentiality and security of your login credentials and account activity.

1. By using the Platform, you agree that you will not:
2. Share your account with others;
3. Impersonate another person or create a false identity;
4. Misrepresent your age, identity, or intentions;
5. Use the Platform for fraudulent, unlawful, or misleading purposes.
6. ZimCupid is not liable for unauthorized access to or use of your account resulting from your failure to maintain account security.

3. User Content & Consent

By uploading, posting, or sharing any photos, videos, profile information, comments, messages, or other content on ZimCupid, you grant ZimCupid a non-exclusive, worldwide, royalty-free license to host, display, stream, reproduce, publish, and distribute such content for purposes related to operating, marketing, and promoting the Platform.

1. You acknowledge and agree that:
2. Other users may view your profile, photos, videos, and uploaded content;
3. Users may contact you through the Platform;
4. Uploaded photos and videos may be viewed, streamed, shared, or downloaded by other users where platform functionality allows;
5. You voluntarily consent to your content being displayed on the Platform;
6. You are solely responsible for the content you upload and confirm that you own or have the necessary rights and permissions to share such content.
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8. You further agree not to upload content that:
9. Is unlawful, abusive, defamatory, hateful, obscene, sexually exploitative, or misleading;
10. Infringes upon intellectual property or privacy rights;
11. Contains malware, spam, scams, or harmful material.
12. ZimCupid reserves the right to remove content or suspend accounts that violate these Terms & Conditions.

4. User Conduct

1. By using the Platform, you agree to:
2. Interact respectfully with other users;
3. Comply with all applicable laws and regulations;
4. Avoid harassment, abuse, discrimination, or harmful behavior;
5. Not use bots, automated systems, or methods that disrupt Platform operations.
6. Any misuse of the Platform may result in suspension or permanent termination of your account.

5. Payments, Subscriptions & Refund Policy

1. By purchasing any subscription, premium feature, or paid service on ZimCupid, you acknowledge and agree that:
2. All payments are final and non-refundable unless otherwise required by applicable law.
3. ZimCupid does not guarantee that you will find matches, friendships, relationships, or any specific outcomes through use of the Platform.
4. Individual results and experiences may vary based on personal preferences, compatibility, location, activity, and interactions with other users.
5. Dissatisfaction with matches, lack of responses, incompatibility with users, or failure to find desired connections does not qualify for a refund.
6. Users are responsible for reviewing subscription details, pricing, and billing terms before making a purchase.
7. Chargebacks or fraudulent payment disputes for validly delivered services may result in immediate suspension or permanent termination of your account.
8. By completing a purchase, you expressly consent to these payment terms and authorize ZimCupid to process applicable subscription or service fees.

6. Privacy

Please review our Privacy Policy to understand how we collect, process, store, and protect your personal information and uploaded content.

7. Termination of Use

We reserve the right to suspend, restrict, or terminate your access to the Platform at any time if you:

• Violate these Terms & Conditions;
• Post harmful, abusive, fraudulent, or illegal content;
• Attempt to exploit, damage, or interfere with the Platform or its users.
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8. Limitation of Liability

1. ZimCupid is provided on an “as is” and “as available” basis.
2. We are not responsible for:
3. User-generated content;
4. Interactions between users;
5. Unauthorized sharing, downloading, or misuse of uploaded content by third parties or other users;
6. Service interruptions, technical issues, errors, or downtime;
7. Any direct, indirect, incidental, or consequential damages arising from use of the Platform;
8. Failure to find matches, friendships, relationships, or desired outcomes.
9. Users access and use the Platform at their own risk.

9. Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

10. Contact Us

For questions, support, or concerns regarding these Terms & Conditions, please contact us:

support@zimcupid.com